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I just spent 20 minutes wrestling with it, trying to get it to lock, with no success. If you have a USB device plugged in, or if your laptop is angled such that it's facing you, the lock placement is awkward as well. I know how this lock is supposed to work and have gotten it to lock before, but it is so frustrating to use. Part of the lock is too loose to ensure that the lock securely locks the laptop.
The company claims you need to hire a locksmith to open a lock once it's in lockdown mode, and they will reimburse you up to $80 of your expenses.This sounds insane to me. Here's what I was told by Kensington tech support:If anyone tries to open the lock without the proper key, using an alternate key or a pin, etc., the lock will go into "lockdown" mode. But I want to be able to open my own lock without professional assistance, even if someone tried to tamper with it. This lock has a "Tamper-Evident" feature. If the lock is tampered with the lock goes into "lockdown" mode, and the owner's key will not be able to open the lock. The lock should be hard for a thief to open.
This is a good product - it seams sturdy and it works well in the lock slot on my laptop. I was a little shocked at how much these cable locks cost, so that's the only drawback - but it works well for me.
The lock works fine. Only problem I had was that I had to remove the extra black ring otherwise it's too hard to fasten.
Kensington is the best, price is good, the lock is easy and works smoothly. Another great product from Kensington.
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